Runbook
Questions about creating, sharing, or running a runbook? Email us with the runbook name and what you expected to happen.
Support
Need help with Probe, Netmap, or Runbook? We're here to help.
Contact Us
For general support inquiries, email us at:
We typically respond within 24 hours on business days.
Frequently Asked Questions
How do I reset my password?
On the login screen, tap "Forgot Password" and enter your email address. You'll receive a password reset link within a few minutes.
How do I sync my data across devices?
Sign in with the same account on all your devices. Your collections and credentials will automatically sync. Make sure you have an active internet connection.
What's included in the free tier?
The free tier includes 3 collections with up to 50 saved requests each, 7 days of local request history, and full access to the request builder and response viewer.
How do I upgrade to Pro?
Go to Settings in the app and tap "Upgrade to Pro". You can subscribe for $4/month through the App Store or Google Play.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to cancel.
How does TV pairing work?
Open cec.sh in any browser (TV, laptop, etc.) to display a QR code. Scan the code with your phone or enter the 6-character code manually. Your phone becomes a remote control for the big screen.
Why are my requests rate limited?
To ensure fair usage and prevent abuse, Probe limits requests to 30 per minute and 1,000 per day. This is sufficient for normal API testing. If you need higher limits for legitimate testing, contact us.
How do I export my data?
Go to Settings > Export Data to download your collections and request history. You can also share individual requests or responses from within the app.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove your account and all associated data. This action cannot be undone.
Report a Bug
Found a bug? Help us improve by sending details to:
Please include your device model, OS version, app version, and steps to reproduce the issue.
Feature Requests
Have an idea for a new feature? We'd love to hear it: